Account Manager, Outside Sales
Raw Ingredients, Tustin, CA 92782
Full time, Base Salary + Commission with car allowance, expenses, and health benefits
This position is responsible for developing customer relationships and offering solutions based on the company’s existing portfolio of products. Accounts are located in California with some travel required (Utah, Idaho, Texas, Northern California and Arizona).
JOB SUMMARY:
- Possess knowledge of product lines with the ability to present active ingredients, to include physical characteristics, applications, formulation requirements, and competitive products
- Build relationships with key contacts at all levels from chemists and purchasing to executive level/management
- Make frequent sales visits to customers(minimum four days a week on sales visits); understand projects in development and how Global Ingredient Solutions concepts can apply
- Organize lunches and/or dinners with customers as needed, subject to approval
- Manage customer follow-up and participate in key trade organizations and shows
- Maintain sales tools
- Maintain customer visits calendar and provide weekly schedule in advance
- Update CRM system with latest contact information and sales notes along with customer follow-up, samples, monthly reports, expense reports, monthly forecasts and target accounts
- Provide weekly call reports to President
- Work with customer service to resolve any customer issues
- Work with Samples Department, Marketing and Lab
- Request samples/literature as needed
- Work with Suppliers to organize customer visits; request formulas for customers as needed
- Work with Marketing department to ensure that latest concept books, technical sheets and all relevant marketing materials are being shared with customers
- Increase Sales
- Ability to focus and achieve yearly objectives and long term goals, both strategic and financial
- The Account Manager will call on bench chemists, research and development teams, product development and marketing, purchasing managers and industry consultants.
Minimum Education Requirements:
– Bachelors degree required, Science degree preferred or equivalent experience in the field
*specialization in Biology or Biochemistry a plus
– 2-5 years experience in the Personal Care industry preferred
Desired Qualifications:
- Excellent written and verbal communication skills
- Driven professional, capable of self-starting and multi-tasking, with excellent time management skills
- Strong computer skills and familiar with CRM
- Candidate needs to be comfortable interacting with the office remotely